Fulfillment Plus

Exploiting potential

Smart e-fulfillment solutions from a single source

The 'PLUS' in BFS Baur Fulfillment Solutions is our scalable and individualized back-end solutions from a single source. We offer you tailored e-fulfillment services for logistics, customer service and payment management, as an integrated package or modular options. Our highly integrable IT systems build the foundation for your simple and effective e-commerce processing solutions. The breadth and depth of our interlinking services create synergies that help you provide your customers with a coherent online shopping experience. You will reduce your overhead and, at the same time, have a partner that shares your goal: engaging customer relations!

Scalable

Logistics

Our logistic services are characterized by short shipping times, flawless processing and optional additional special processes, like gift services or customized items that create that 'wow' effect. We can take over all logistic processes – from goods receipt to order picking and merchandise refinement to shipping and returns processing. To do this, we individually adapt our modular solutions to your needs and the requirements of your customers. That creates greater customer satisfaction, makes processes scalable and efficient, and ensures high quality.

Logistics

Customer-friendly solutions

Customer service

Use our digital and cross-channel solutions for customer service to create an engaging customer service experience.

Based on the customer journey, we individually adapt our modular services and processes to optimally suit your business. We can be your trend scout, delivering new ideas and coaching you to make your customer service fit for the future and to keep your customers loyal for a long time.

Customer service

Staying on top of your finances

Payment management

You can successfully manage the balancing act between financial security and customer orientation. Our payment management solutions help you stay on top of your finances. We optimize your cash flow and your costs. You will have greater financial flexibility and improved transparency and you will benefit from reduced default risk while strengthening your customer loyalty.

Payment management

Development and support

IT

We link interfaces for you and integrate functions that support your business. Our highly integrable, scalable systems offer a steep learning curve and will help you achieve your growth targets. Our in-house experts provide support to ensure smooth operations and support you with added value services, such as business intelligence solutions.

IT