Receivables management

Our individualized receivables management, as part of our Customer Service PLUS, turns revenue risks into opportunities that strengthen customer relations.

Active payment reminders*

Reducing payment defaults – binding customers

Reduce your outstanding debts and at the same time nurture valuable customer relations. We have the solution! Our results-oriented and individualized approach for active payment reminders is exceptionally persuasive and turns defaulting payers back into repeat customers who are willing to pay. Our receivables management improves your results because our experts know how to set the right tone, even in critical situations, which significantly reduces the number of default payments.

Tactful payment reminders

The dunning process is always a sensitive phase that is critical to the success of your relationship with your customers. In an active and open personal dialogue, our trained employees approach every customer extremely tactfully. That's how we find satisfactory solutions - for you and your customer.

Turn defaulting payers back into reliable repeat customers.

We adapt the processes of receivables management exactly to your guidelines and continuously develop the relevant processes further. Benefit from an agile partner with a high level of scalability.



Our solutions in detail

Receivables management – Solutions for your success

  • Active dunning*
  • Payment plans*
  • Payment reminder calls
  • Deferred payments
  • Installment agreements


* We do conduct the commercial dunning process (in compliance with German Civil Code - § 284 BGB) on your behalf. We do not provide any debt collection services as defined in the Act on Out-of-Court Legal Services (Rechtsdienstleistungsgesetz – RDG).



Get to know our entire process expertise and what it can do for you by getting in touch with us now.

We look forward to hearing from you!



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