BFS Baur Fulfillment Solutions – your partner for custom solutions

Our integrated solutions can help you exploit your growth potential. We are your partner for designing effective individual customer journeys based on optimized value chains in e-commerce fulfillment and digital customer communications.

  • Fulfillment PlusFulfillment Plus
  • Customer Service PlusCustomer Service Plus
Our mission

Solutions for your growth plans

Exploit your potential for growth with an experienced partner at your side. Whether you are scaling your e-business, establishing digital online communication services, implementing your omni-channel strategy, or in the process of internationalizing, we assist you in growing your business.

BFS Baur Fulfillment Solutions develops customized, integrated solutions for designing individual customer journeys. Our core competences are scalable fulfillment services that provide engaging shopping experiences in e-commerce and effective customer communication in the digital age. They allow you to ensure retail customer satisfaction at decisive touchpoints and, thanks to our integrated approach, make sure you systematically optimize your value chain and the end-to-end process.

Based on our process expertise and our range of services, we go beyond just high-quality implementation of processes by developing solutions that aim to generate added value. The individual building blocks in our solutions – logistics, customer service, payment management and our flexible IT – will be tailored to your needs, integrated from a single source or based on modular options.

Generate decisive competitive edge for yourself through outstanding service and optimize your value chain with internationally scalable solutions. Benefit from the profound experience we have been gathering for over 10 years through the expansion of our customers' businesses.

Custom solutions


As a company deeply rooted in the online and mail-order business, we have been involved in a very dynamic market environment for years and we know the factors that lead to success in e-commerce.

We are an experienced service provider that understands that every sector has its own special features. Our solutions are individually developed for every customer and its target groups, products and market conditions. We invite you to get an overview and find the solutions that match your individual requirements and that can truly engage your customers.



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Experten entwickeln Ihr Business weiter

For your success


Our integrated solution platforms, Fulfillment PLUS and Customer Service PLUS, consistently put your customers in the focal point and ensure that you get that decisive extra of customer satisfaction.

Studies have confirmed time and time again that retail customer satisfaction is generated not just through shopping, but primarily through the downstream fulfillment and customer service processes. We use our many years of experience and all of our passion to develop customized service solutions that go beyond just high-quality processing, and apply a systematic approach to optimize your value chain. The result is that decisive added value needed to develop and grow your business.



Success stories


BFS Baur Fulfillment Solutions is writing success stories – yesterday, today and tomorrow. We have been successfully helping our customers realize their individual growth potential in e-commerce and be well prepared for the dynamic shifts taking place in retail customer communication for over ten years.

Take a look at our success stories and how they evolved from successful collaboration. We have put together a selection for you – yours might be the next one.




We are here to help you and offer personal advice

Your direct contact partner

We take pleasure in personally handling your concern! Do you have questions about BFS Baur Fulfillment Solutions and our solutions? Are you looking for particular information that you haven't found here?Please get in touch with us.

Get to know our entire process expertise and what it can do for you by getting in touch with us now.

We look forward to hearing from you!



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